The international gap: buyers cannot plan around vague answers
A distributor in another country needs more than a product catalog They need to know how the goods move If your answer to delivery is "we can ship worldwide", you have not answered the buyer's question.
They need to know production time, preparation time, transport mode, customs responsibility, insurance, minimum order quantity and risk transfer. Without this, they cannot calculate landed cost or promise availability to their own retail clients.
Incoterms: who pays, who handles, who carries risk
Incoterms define responsibilities between seller and buyer They are not legal decoration They determine who organizes transport, where risk transfers and what costs are included in your price.
- EXW: the buyer collects from your premises Simple for you, often inconvenient for the buyer.
- FOB: common for sea freight You deliver goods onto the vessel; the buyer handles the main transport.
- DAP: you deliver to a named destination, but the buyer handles import duties and taxes.
- DDP: you deliver with duties paid Convenient for the buyer, operationally heavier for you.
Lead times: the calendar behind your promise
Lead time is the time between order confirmation and delivery availability It should be split into clear components: production time, quality control, packing, pickup, transport and customs if relevant.
A brand that says "delivery in two weeks" without explaining whether that includes production, export documents and transport sounds unreliable. A Retail-Ready brand says: "Production: 7 days Picking and packing: 2 days EU road transport: 4-6 days Total standard lead time: 13-15 days after purchase order".
This gives the buyer planning confidence. It also protects you from impossible expectations.
What to include before pitching an international distributor
Your international B2B dossier should show your default Incoterm, available alternatives, standard lead time, MOQ, pallet quantity, export documentation, payment terms and contact person If you already work with a logistics partner, mention it If you can support DDP in specific markets, say where.
The point is not to overcomplicate the first conversation. The point is to remove uncertainty. Find New Brands builds this into the Retail-Ready VerifiedTM dossier so buyers can see that you understand international distribution before the first call.
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